Terms of Service

Waiver and Release of Liability and Indemnity

I, the registering student, acknowledge and agree with the following:

Waiver of Right to Sue 
I waive any and all claims I may now and in the future have against, and release and forever discharge from all liability, and agree not to sue BEST CREATIVE TECHNOLOGY GLOBAL LTD. for any personal injury, death, property damage or loss (collectively, “Loss”) sustained by me or my heirs, next of kin, executors, administrators or assigns as a result of my participation in a yoga class and/or the facility used to provide the yoga class due to any cause whatsoever, including without limitation, active or passive negligence, imprudence, lack of skill, error of judgement, breach of contract, or breach of statutory duty of care on the part of BEST CREATIVE TECHNOLOGY GLOBAL LTD. I am in sufficient physical condition to participate in a yoga class and am aware that participation could, in some circumstances, result in physical injury.

Indemnity
I agree to save harmless and indemnify BEST CREATIVE TECHNOLOGY GLOBAL LTD. from and against any and all liability for any Loss to any third party, resulting from my participation in a yoga class and/or the use of a facility to provide a yoga class.

Read and Understood and Age of Majority
I have read and understood this Waiver and Release of Liability and Indemnity prior to signing it and agree that this instrument will be binding on me and my heirs, next of kin, executors, administrators and assigns.  I am of the full legal age of 18 years or more.

Inappropriate Behaviour
BEST CREATIVE TECHNOLOGY GLOBAL LTD. may require that I terminate participation in a yoga class, vacate the facility and/or cancel my pass, at any time, due to my inappropriate behaviour, as determined by the instructor in their sole discretion, acting reasonably, without any liabilities, debts, claims or any obligations of any kind whatsoever against BEST CREATIVE TECHNOLOGY GLOBAL LTD.  In the event of cancellation of my pass in accordance with this paragraph 4, I acknowledge that I am not entitled to any refund or relieved of any liability for monthly payments or payments any kind that I have agreed to pay to BEST CREATIVE TECHNOLOGY GLOBAL LTD.

All Students MUST carefully read the above WAIVER AND RELEASE OF LIABILITY AND INDEMNITY and accept the terms in Acuity Scheduling before attending class.

For any questions, please connect with us at studio@bcreativespace.com.

Cancellation Policy

At BEST CREATIVE TECHNOLOGY GLOBAL LTD., we strive to create a welcoming and harmonious environment for our valued students to explore and deepen their yoga practice. To ensure a smooth experience for all, we have established the following cancellation and attendance policies:

Private & Semi-Private Sessions | 24-Hour Cancellation Policy
Our studio maintains a 24-hour cancellation policy for all Apparatus Pilates and Gyrotonic sessions. This policy ensures that our instructors' time is respected and allows us to offer the appointment to other clients. If you need to cancel or reschedule your session, please do so at least 24 hours in advance to avoid being charged the full session fee. We understand that emergencies happen, and we will handle such situations with the utmost understanding and discretion. Your cooperation helps us maintain a smooth and efficient scheduling process for everyone.

  • If you cancel more than 24 hours before the scheduled class, you will not incur any penalties, and your session credit will be returned to your account for future use.

  • Cancellations made less than 24 hours before the class start time will result in the loss of the class credit for that session, or full session fee if no session package is purchased.

Group Classes | 12-Hour Cancellation Policy
We understand that life can be unpredictable, and sometimes, you may need to change your class plans. To be considerate of both our teachers and fellow students, we kindly request that you provide at least 12 hours' notice if you need to cancel your group class reservation.

  • If you cancel more than 12 hours before the scheduled class, you will not incur any penalties, and your class credit will be returned to your account for future use.

  • Cancellations made less than 12 hours before the class start time will result in the loss of the class credit for that session.

Group Classes | No-Show Policy
Respecting your fellow yoga practitioners and the studio community is crucial, as failing to show up for your scheduled class can deprive other students of the opportunity to practice. We kindly request that you prioritize attending the classes you've booked and, in the event you're unable to make it, please cancel well in advance, adhering to our 12-hour cancellation policy. No-shows, which are instances where you do not attend a class without prior cancellation, will result in the loss of the class credit for that session.

Exceptions and Special Circumstances
In the event of exceptional circumstances, such as medical emergencies or unforeseen situations, members are encouraged to promptly notify the studio through an official channel to request special consideration. We will assess each case individually and, when warranted, make accommodations to our cancellation policy accordingly.

Memberships Freeze or Hold
Members with unlimited annual memberships may request to temporarily freeze or hold their membership for specific reasons, such as vacations or extended absences. Our policy allows up to 2 pass holds per calendar year, with each hold ranging from 3 weeks to a maximum of 2 months. Please contact the studio at least two weeks in advance, and we will assist you in managing your membership accordingly.

Forfeited Classes for Expired Packages
Packages and memberships at b creative space are designed to provide flexibility and value for our students. However, it's important to note that these packages come with an expiration date. 

Class packages, once purchased, typically have a specific duration for use (e.g., 2 weeks, 60 days, 160 days, or 1 year). Any classes remaining in your package after its expiration date will be forfeited and cannot be extended.

Please note that class credits are non-transferable, and refunds are not provided for unused classes.

We understand that circumstances may arise that could prevent you from using your class credits within the package duration, and we encourage you to choose a package that aligns with your attendance goals.

We appreciate your understanding and cooperation in adhering to our cancellation and attendance policies. These policies help us maintain a fair and balanced class schedule, and they ensure that all our students have an opportunity to participate in our yoga classes.

If you have any questions or require further clarification on any of the policies mentioned above, please don't hesitate to contact us. Thank you for being a part of the BEST CREATIVE TECHNOLOGY GLOBAL LTD. community, and we look forward to sharing the transformative journey of yoga with you.

Media Release

At BEST CREATIVE TECHNOLOGY GLOBAL LTD., we are committed to fostering a warm and inclusive atmosphere for our cherished students. We respect your privacy and will make every effort to accommodate your needs within the space, to ensure a warm experience for all.

Some classes may have photography or recording. If you object to your image being used for media, please email us at studio@bcreativespace.com before the class, and communicate with the teacher to find you a media free area in our yoga space. If you choose to participate, you relinquish rights to inspect or claim compensation for the photos or content. You affirm your understanding of this release and can ask questions in writing before the class, or communicate with the teacher before class. Failing to do so implies your informed acceptance of these terms.